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Here to Serve

Imagery is a must for success in showcasing your property but it's only one reason to choose top-notch professionals.

It's your portfolio.  It's your brand.  It's your business.

 

In the food industry they say "we eat with our eyes" but that is true in all aspects of life.  Our "feeling" starts with what we see.

 

The online view is often the first view now. Make it a good one.  

About Us

Nick and Carrie started in the Real Estate Photography Industry in June 2018.

 

After 6 years in the industry, growing a team of talented photographers and office staff, they decided to create an independent brand, The Lens House.

 

“We are excited for this next chapter of business ownership. Our Clients will experience the same great service from the same amazing team. Our new company allows us to open many doors, and we could not be more excited about the future and the services we will be able to provide to our clients moving forward.”

Owners Nick and Carrie Spencer

WE HELP REALTORS WIN; WIN LISTINGS AND CLOSE DEALS

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WHY US

1

HDR Photography

HDR photography is a technical shooting setup that allows us to ensure the home is bright and airy. 

2

Online Scheduling

Online scheduling is easy and puts all the information at your fingertips.  It even allows you to sit with your client and choose a date and time together that works for you both. 

3

Marketing Materials

We provide first-class marketing materials for social media, property flyers, and a property website with all our packages.  You can also add this to any a la carte photoshoot.

4

RE Photography Experts

Collectively we have photographed over 8,000+ listings.  We understand what is important for marketing a home for that first online impression. It is also of utmost importance that we understand on an individual level what you personally prefer.

5

Team of 6 Photographers

As a team, you can choose to work with the same photographer for each shoot or take advantage of scheduling the day you need based on your listing deadline.  What is most important is up to you, be it the consistency of the photographer or your listing deadline.

6

Floor Plans with ALL Photoshoots

We provide our basic floor plan service with all photoshoots.  This shows the property layout as well as room dimensions.  You can upgrade this service to a premium floor plan which shows the property fixtures as well such as cabinetry, island/bar, bath/showers, door swings, and total approximate square footage..

We Deliver the Best

We make the process easy. 

Scheduling a photoshoot can feel overwhelming.  From ordering to next day delivery the process is simple:

1

Create Your Profile

Click register to create your account & add your brokerage details, branding, & headshot.

2

Place Your Order

Submit your order in minutes and receive a confirmation email.

3

Prepare for the Shoot

Use our Photoshoot Prep Checklist to ensure the property is picture-perfect.

4

Receive Edited Content

Get your edited content delivered the next day between 1-3 PM.

FREQUENTLY ASKED QUESTIONS

Find Answers to Your Real Estate Marketing Questions

  • How do I schedule property photography?
    You can schedule online at: https://portal.thelenshouse.net/book. If you have questions you can call our office at 757-821-7998. If you don’t see the date you are looking for, definitely call and see if we can make it work. Many times there are other photoshoots that have some flexibility to them but the online scheduling program doesn’t account for that.
  • Do I need to be at the photoshoot?
    No, as long as we have a way to access the property, be it owner or lockbox you do not need to attend. We do request your presence if the property is tenant occupied. If the owner of a tenant occupied property can attend in your place that works too. Also if the situation is difficult, for any reason and you know that it may not go smoothly then we do ask that you attend to help move the photoshoot along and help to iron out any bumps in the road. We find that 95% of the time this is not the case but for those “extra” listings we appreciate the team work to get the job done.
  • What’s the difference between video and virtual tour (3D Home or Matterport)?
    Video is a passive viewing where a virtual tour is interactive. With video we take clips inside the home of the main living area, primary bedroom/bathroom, and exteriors and we edit them into a teaser video that entices a buyer to want to see more. Virtual Tours are a full interactive experience where a buyer can walk through the entire home and see all views, ie 360. This is very useful for out of town buyers. Video is very useful for you, as agent, to put on your social media. We also provide an unbranded video for the MLS.
  • What if it is calling for rain?
    It happens! Unless we hear from you, we will assume you want to proceed with the shoot. If we proceed we will do our best to capture 1 front exterior as we know that is required. If we see a dry spell while we are inside we will pause and capture exteriors. If you’d like to reschedule, we are happy to do that. Please call us as soon as possible and we will let you know what the next available appointment slot is.
  • Can I ask for edits?
    Yes! Of course. Please know that edits can take an additional 1-2 days depending on complexity. As long as that can be worked into your timeline we are happy to make edits.
  • When will my photos [media] be ready?
    The quick answer is we deliver all your media the next day between 1-3pm. During the busy season April-July video can take an additional day to be delivered. Virtual staging is delivered two days after the finished photography is delivered to you.
  • Do I need to register for a new account with The Lens House?
    If you've had a photoshoot with Nick and Carrie's team in the last 18 months, we have created a new account for you in The Lens House ordering portal. Click here to go to the sign-in page. Click on the "Get Password Link". Enter the same email you registered with for past photoshoots. This will send you an email to set your password. Follow the instructions in the email.
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